DEDICATED SUPPORT
1 . SAFEGUARDING SENSITIVE INFORMATION
The sensitive information that financial organisations regularly send is a digital goldmine for threat actors . According to the ICO , financial services was one of the top 3 industries affected by data incidents at the end of 2023 , with ‘ data emailed to the incorrect recipient ’ and ‘ phishing attacks ’ being some of the most common reported incident types .
A question to ask yourself : Is the way you communicate sensitive information to clients and providers secure ?
2 . BOOSTING CLIENT ENGAGEMENT
In a digitally crowded world , getting recipients to engage with important information can be a struggle . Studies show that 99 % of email users check their email daily , with some checking up to twenty times , along with 58 % reading emails as their first task for the day . Not to mention that secure email solutions , such as Mailock , deliver open rates of over 80 %. In comparison , postal comms are increasingly suffering from delays and price increases and customer portals are consistently gaining low levels of engagement .
A question to ask yourself : Are you getting the level of engagement you need from your clients ?
3 . ENSURING COMPLIANCE
The FCA and ICO both require businesses to encrypt sensitive data transferred digitally , with the latter having the power to levy fines of up to £ 17m for non-compliance ( or 4 % of turnover ). But it ’ s not just the financial repercussions that organisations need to be concerned about – 46 % of organisations who experience a data breach go on to suffer from reputational damage , with 75 % of consumers stating that they would refuse to shop with companies that they don ’ t trust to protect their data . Firms that prioritise the safety of client data will be the ones to gain a significant competitive advantage over businesses that fail to do so .
Questions to ask yourself : Are your current email security measures aligned with data protection regulations ? If not , can you afford the financial and reputational consequences of noncompliance ?
As we continue to navigate 2024 , the message is clear : in an era where expectations for rapid , secure service delivery are at an all-time high , the adoption of secure email is not just a niceto-have , but a fundamental necessity , and the firms that recognise this will not only navigate the digital landscape more safely but also thrive within it .
If you haven ’ t heard of us before – we ’ re Beyond Encryption , creator of the secure email solution , Mailock .
To see what Mailock can do for you and your clients , you can request a demo here ...
If you want to jump straight into the action , take advantage of our two-week free trial ...
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APRIL 2024 | 9